Aqua Products Pool Cleaner Troubleshooting Guide download pdf (Page 11)

TROUBLESHOOTING

Should none of the troubleshooting procedures provided herein correct your speciﬁc issue, please visit our customer service

department online at AquaProducts.com/Service to view troubleshooting videos and step-by-step procedures or contact our

Customer Service department via email at CustomerService@AquaProducts.com or by phone toll free at 1-800-845-4856.

Moves slowly or inefﬁcient vacuuming

• Check to see if the Filter Bag is thoroughly clean. Refer to CLEANING OR CHANGING THE FILTER BAG in this manual for further instructions on best

cleaning methods.

NOTE: Use the Fine Filter Bag to trap smaller debris such as algae, bacteria, sand and silt. Use the Mesh Filter Bag to trap larger debris such as

leaves, acorns, twigs and pine needles. It may be necessary to rinse with high pressure water and wring the Filter Bag in a bucket of clean water.

• To verify whether the Filter Bag is still dirty despite looking clean remove the Bag, reinstall the Bottom Lid (without the Bag), and operate your

cleaner in the pool without the Bag. If your cleaner moves quickly, but now does vacuum dirt as it should, this is an indication that your Bag is not

clean enough, and you must repeat the cleaning instructions until the Bag is thoroughly clean.

• Check to see if the Intake Valve Flaps on the bottom of your Cleaner/Bottom Lid Assembly freely open and close to allow the entry of water and

debris.

Does not cover the entire pool

• Adjust the timing cycle on the Power Supply so that your cleaner reaches the other side of the pool until it can no longer move forwards and remains

there for several seconds before reversing direction.

• Check to see if the Filter Bag is clean and not clogged with debris, especially ﬁne dirt. Refer to TROUBLESHOOTING: Moves slowly or inefﬁcient

vacuuming above for detailed instructions on additional troubleshooting check points.

• Check to see if the Wheel rotation and Axle movement is free of obstructions like hair, string or accumulated debris and the Axles are not worn,

which would then require replacement.

• Check to see if the Floating Cable has adequate length to reach all sides of the pool and is not tangled or hooked as this will limit the movement of

your cleaner.

• Your cleaner’s Side Plate features impressions along side the existing Locking Pin Holes. If you have tried the other Troubleshooting procedures

with no resolution, you may force the Locking Pin into the Locking Pin Hole impressions using a gentle tapping of the Locking Pin with a hammer.

This will allow you to modify the degree of arcing turn that your cleaner makes when moving in the forward position to help it to cover the pool.

Does not reverse direction

• With your cleaner’s Floating Cable unplugged from the Power Supply, unscrew the two Screws that hold each of the Jet Propulsion Valve Ports onto

the Jet Propulsion Valve and remove both Ports.

• Unscrew by about a 1/2 turn the two Screws on both sides of the top of the Jet Propulsion Valve and use your ﬁnger to try and spread apart the Valve

so that it is separated only fractionally.

• Take a high pressure garden hose and spray into the Jet Propulsion Valve Housing at each Jet Propulsion Valve Port. This should free any particulate

that may be impeding the movement of the Directional Valve Flap.

• With your screwdriver gently push straight back against the Directional Valve Flap and pull back to see if the Valve changes direction and follows

your press each time. If not, the internal Spring that helps your Directional Valve Flap change direction may require replacement. Please visit

AquaProducts.com/Service to locate an Authorized Service Center to have this inspected, and if necessary, replace with a new Spring.

Cleaning the Propeller

• With your cleaner’s Floating Cable unplugged from the Power Supply, unscrew the two

Screws that hold one of the Jet Propulsion Valve Propulsion Ports onto the Jet Propulsion

Valve and remove the Port.

• Bend a common “giant” paper clip into a hook and push the center Directional Guidance

Flap in the Valve Housing with a screwdriver to open it and look at the Propeller for debris

like hair, string or other object like a small twig that might be caught in or around the

Propeller obstructing it from freely rotating. Use the pair clip and try to hook and pull out

the debris to free the Propeller.

IMPORTANT: Make sure your cleaner is turned OFF, unplugged the cleaner from the Power Supply and the Power

Supply from the outlet to avoid any accidents or injury when cleaning the Propeller and/or the Jet Propulsion

Valve Ports.

IMPORTANT: The Fine Filter Bag is capable of ﬁltering particles 20 times smaller than the naked eye can see.

Therefore, thorough cleaning of the bag may be required!

CAUTION: To reduce the risk of electric shock or death, do not remove electrical components, Motor or Power

Supply screws or rivets! No user-serviceable parts inside! Refer servicing to Authorized Service Center or

Manufacturer only!

Jet Port

Directional Flap

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Aqua Products Pool Cleaner Troubleshooting Guide Page 11

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