13
TROUBLESHOOTING
Should none of the troubleshooting procedures provided herein correct your specific issue, please visit our customer service depart-
ment online at AquaProducts.com/Service to view troubleshooting videos and step-by-step procedures.
Contact our customer service department toll free at 1-800-845-4856.
Moves slowly or inefficient vacuuming
• Check to see if the Filter Bag is thoroughly clean. FYI: The Fine Filter Bag is capable of ltering particles 20 times smaller than the
naked eye can see. Therefore, thorough cleaning of the bag may be required! NOTE: Use the Fine Filter Bag to trap smaller debris
such as algae, bacteria, sand and silt. Use the Mesh Filter Bag to trap larger debris such as leaves, acorns, twigs and pine needles.
It may be necessary to rinse with high pressure water and wring the Filter Bag in a bucket of clean water. Rinse, wring, squeeze dry
and repeat until the rinse water is clear.
• Check to see if the Intake Valve Flaps on the bottom of the cleaner are free to open and close. These Flaps should move easily to
allow the entry of water and debris.
• If you are not satised yet, remove the bag, reinstall the Bottom Lid (without the Bag), and run it in the pool. If the cleaner moves
quickly, this is an indication that your Bag is not clean enough, and you must repeat the cleaning instructions until the Bag is clean.
Does not cover the entire pool
• Adjust the timing cycle on the Power Supply so that the cleaner reaches the other side of the pool (preferably to waterline) and
remains there for approximately 2 seconds before changing direction.
• Check to see if the Filter Bag is clean and not clogged with debris. (Especially ne dirt)
• Check to see if the Wheel rotation and Axle movement is free of obstructions like hair, string or accumulated debris.
• Check to see if the Floating Cable has adequate length to reach all sides of the pool and is not tangled, or hooked, as this will limit
the movement of the cleaner.
Does not reverse direction
• Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. This should free the Jet Valve
System of any debris. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet
Valve or between the Valve Flap and the Valve Housing wall, proceed below to “Cleaning The Propeller”.
CLEANING THE PROPELLER
• Remove valve outlet (2 horizontal screws).
• Bend a common “giant” paper clip into a hook and push the
center flap of the Valve Housing with your finger to open it and
look into the Propeller. You may find debris like hair, string, or a
small twig caught in the Propeller. Use your paper clip to hook
or free the debris, and remove it.
IMPORTANT: Make sure your cleaner is turned off and unplugged from the Power Supply to avoid any accidents
whilst cleaning the propeller, jet valves inside your cleaner.
CAUTION: To reduce the risk of electric shock, do not remove electrical components, Motor or Power Supply
screws. No user-serviceable parts inside. Refer servicing to Authorized personnel only.
(52 pages)
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